Minimum order value
1.The minimum order value is BD 25.000 BD
Delivery
2.
Our obligation is to deliver the products at the delivery address you
have specified in your order to a person who appears to be over the age
of 21 and a non-Muslim and who appears to be authorised to take
delivery. Proof of age and identity will be requested.
3. No charge will be added for delivery. Delivery will be free charge on orders over BD 25.000 BD
4. Delivery is not available on religious holidays, during the month of Ramadan or Fridays.
5. We may deliver the products at any time during the day between the hours of 12pm and 9pm.
6.
Deliveries will only be made to private residences in Bahrain. We
reserve the right not to make deliveries to any private residence
located in the vicinity of religious buildings or schools or any other
such establishment at our sole discretion.
7a. Deliveries will be made as per the customer’s instructions.
7b. Only orders placed before 12:00pm (Midday) are guaranteed same day delivery.
8.
If there is no one to accept the delivery of your order a card will be
left by the carrier so you can arrange a delivery time, directly with
the carrier. Ultimately, if the carrier is unable to deliver your order
it will be returned to us and you will be charged for it to be
redespatched.
9. We will not have any responsibility or
liability for the non-delivery of any products unless either a) the
products charged for are not delivered, or b) you give us full details
of the shortages within 3days of the part delivery.
10. Our
total liability to you for the non-delivery of any products is limited
to delivering the products to you within 7 days of you informing us
about the non-delivery. We reserve the right to substitute a product of
equal or higher value in the event of supply shortages. Vintages may
vary from those shown.
11. We will not have any responsibility
for late or non-delivery of goods arising from incorrect delivery
information being provided
Returns/Refunds
12.GBI
Express does not offer refunds on exchange on any purchases. In the
case of any quality issues with the product, we are happy to make an
exchange only after official examination of the product by the
management.
Quality
13.
We will not have any responsibility or liability in connection with any
defects in the quality of products purchased at GBIEXPRESS.com unless
we are informed full details of the defects within 7 days.
Other
14.
To the full extent permitted by applicable law, we will not be liable
to you or any third party for any consequential or incidental damages or
any other indirect, special or punitive damages whatsoever that arise
out of or are related to the GBIEXPRESS.com site.
15. When
collecting an order which has been reserved online via our Click and
Collect service please bring order number along with valid ID.